FAQs

1. What can MyLife Concierge help me with? 

MyLife Concierge, from Aspire Lifestyles, supports employees or members at every stage of their lives and careers—from frontline staff to the C-suite. The program offers a wide range of services, including sourcing family care, travel arrangements, dining reservations, ticket bookings, personal errands, household assistance, event planning and more. 

2. How does MyLife Concierge work? 

It’s simple: you call, email or fill out a web form online to submit a request, our concierge team conducts the research, and you receive the information needed to decide on the next steps. Our concierge can even set up appointments for you as a next step. 

3. Is MyLife Concierge free to use? 

Yes! MyLife Concierge is free for employees of your company. However, you are responsible for any costs associated with third-party services or purchases, such as hotel stays, dining, classes, and other consumables. 

4. When can I contact MyLife Concierge, and for what types of requests? 

MyLife Concierge is available 24/7, 365 days a year to assist with any request that is moral, ethical, and legal. Popular requests include travel planning, dining reservations, household tasks, personal support (such as parenting or pet care), and relocation assistance. 

5. How can I submit a request to MyLife Concierge? 

You can contact us via the email address or phone number provided by your organization or by filling out the request form on the MyLife Concierge website. 

6. How long does it take to receive a response? 

Once your request is submitted, you will receive confirmation. For standard requests, our team typically responds within 48 hours. For complex requests requiring extensive coordination, we will keep you updated throughout the process. 

7. Is there a limit to the number of requests I can submit? 

No, there is no limit! You can place as many requests as you need. 

8. What are the key benefits of using MyLife Concierge? 

MyLife Concierge serves as your 24/7 digital personal assistant and lifestyle concierge, offering access to exclusive experiences, services, and solutions. We handle time-consuming tasks so you can focus on what matters most. 

With MyLife Concierge, you can enjoy: 

✔ Seamless travel and dining reservations 

✔ Personal and family care services 

✔ Education and college planning support 

✔ Household and relocation assistance 

✔ Financial and legal task management 

✔ Well-being support 

✔ Exclusive discounts on products and services 

✔ Business and lifestyle assistance, and much more 

9. How does MyLife Concierge protect my data? 

Your privacy is our priority. MyLife Concierge will never share your data with third parties, except when necessary to fulfill a service request. We use your data solely to provide a personalized and seamless experience. You can find more details in our Privacy Notice. 

10. Where can I find Privacy Notice? 

Privacy Notice is available at the bottom of the MyLife Concierge website. 

11. Where can I learn more about MyLife Concierge? 

Visit the MyLife Concierge website provided by your organization for detailed information and to register to use the service.